alacria exists to help others thrive

We are a strategic management consultancy partnering with clients to capitalise on the experience economy.

We focus on three critical growth drivers, informed by insight, with technology as an enabler.

Our experience means we develop practical solutions that can be implemented in the real world. We know, because we’ve walked in your shoes.

Experiences create connection

We enhance, using data and insights

alacria works with our clients to develop solutions that redefine experiences. We are focused on three critical pillars for organisational growth, with data and insights at the core. 


We have developed and refined a unique approach to empower our clients to capitalise on the value that personalised engagement creates.

This proprietary approach increases the lifetime value of each participant or customer to maximise the return on their connection.  

We create value through personalisation delivered the right way, at the right time, to the right person.

Experience Design

By ensuring your customer’s experience is enjoyable and seamless, we grow their future value and build advocacy

Participant

We help you organise, understand and monetise customer data; creating insights that will improve product development and enhance future experience

Commercial

We value, design and articulate your proposition to optimise returns. In doing so, we grow the investment you can direct toward your purpose

We are specialised and disciplined

Building lifetime customer value through:

– Experience design
– Media rights strategy
– Rights valuation
– Contract negotiation
– Sponsorship strategy
– Got to market strategy
– Event legacy programs
– Sports betting strategy
– Data strategy
– Program development
– Stadia commercialisation
– Marketing strategy
– Brand development
– Grant applications
– Tender response
– International Relations
– Public Policy
– Strategic Communications
– Public relations
– Participant strategy
– CSR development
– Educational programs

Global context, local expertise

Today where you are based is less relevant than where you have experience and local expertise.

Alacria has truly global experience – our team has delivered projects across the world.

So whilst we have bases in Australia, Switzerland and the US, we have a track record of delivering great outcomes around the globe.

Why work with us

Innovation

We believe there is a better way and will be brave in finding it

Commitment

We do what we say we will, with confidence given we’ve done it before

Network

A collective of the best minds and experience for you to tap into. We help turn strategy into action

True Care

alacria was born from a desire to make a real difference. We are passionate about what we do and care for our community, people and clients.

Integrity

We balance all considerations in our decision making and act in the best interest of our clients, always.

Experience

Extensive and multi-faceted. Don’t take our word for it, ask around.

What we’ve done

We have worked to deliver great outcomes for our clients including:

Developed a data commercialisation strategy for one of the world’s largest media companies;

Worked with a number of sports to design, market and commercialise their participation experience;

Delivered an insights strategy for a major sports league to help them make more evidence-based decisions;

Helped a leading Australian production company develop a strategy and secure funding to build a transformative, world leading sports officiating and content production facility;

Evaluated the value of association with two major leagues’ brands, increasing the return from their major sponsorships.

Designed and delivered the commercial transformation of an Olympic sport’s operating model.

Developed the future strategy for a major Olympic sport, with a renewed focus on participant and volunteer experience.

Provided product development and global market analysis and valuation for an emerging sports technology business.

Our team

Chris Nunn

Chris has become one of very few successful and widely trusted advisors to the APAC sports and entertainment industry. He has guided the senior executives of most major sports’ rights holders, broadcasters, platforms and brands through the complex market, ensuring they maximise their returns and make the best decisions they can.

Learn more about Chris

Luke Bould

Recognised as a leader in sport and entertainment, Luke has worked in the industry for over 20 years.

His experience in creating customer connection and business value through marketing, sponsorship, broadcast and digital media has seen him engaged as a speaker and consultant in many global markets.

Learn more about Luke

Dino DiPierdomenico

Dino is a founding director of the world’s leading sports participation services company, DMC Sports. With more than 23 years experience in Australia, the UK and USA, Dino is an expert in sports licensing, fulfilment and membership services.

Learn more about Dino

David Gallop AM

David Gallop AM is one of Australian sport’s most respected leaders. He was the Chief Executive Officer and General Secretary of Football Federation Australia from 2012 to 2019 and Chief Executive Officer of the National Rugby League from 2002 to 2012. He also held senior legal roles with News Corporation (Super League) and law firm Holman Webb.

Learn more about David

Dr Daisy Brooke

Daisy has over 20 years experience working across participation, club development and high-performance sport, and has worked in the public and commercial sector in senior management roles.

Learn more about Daisy

Phil French

Phil has 20+ years experience working in global sport as a Director in some of the world’s largest sporting organisations including the International Olympic Committee, the England and Wales Cricket Board and the English Premier League. Senior Sports Advisor to the UK Government in the run up to the 2012 Olympic Games.

Learn more about Phil

Jim Isch

James (Jim) Isch has spent over 37 years in various capacities in U.S higher education and intercollegiate athletics, before retiring from the NCAA.  He is currently consulting in sports related projects with a wide range of technology, youth, and sports-related organizations.

Learn more about Jim

 

Social feeds

"To get the next generation excited about sport is much harder. They are playing games and watching esports, they are really into data. So providing them data about their performance is important"

Eyal Ben-Ari speaks about Track160's long-time vision at @nxt_sport: "We provide the opportunity to have an objective measurement across all players, male and female, at all levels. We can use the data to give every kid their moment, not just the top 1%"

Q&As with Track160 CEO Eyal Ben-Ari in @nxt_sport's panel focusing on the future of data. An important discussion (and great fun)

"But we need to keep integrity and trust, so data control and management is extremely important. It’s about doing the right thing for the player and the parents"

Thanks, @nxt_sport for the intro! Stay tuned here for live quotes from Track160 CEO Eyal Ben-Ari, who is participating in "The future of data" panel